Payment Policy

At CableZap, we prioritize a seamless and convenient shopping experience for our customers. Below are the details regarding our payment policy:

1. Payment Method

  • Cash on Delivery (COD): All orders placed with us are eligible for Cash on Delivery. You will pay in cash to the delivery agent when you receive your order at your doorstep.
  • Exact Amount: Please ensure you have the exact amount of cash available for payment, as our delivery agents may not carry change.

2. Order Confirmation

  • Once your order is confirmed, you will receive an order confirmation with the total payable amount, including product cost and delivery charges (if applicable).
  • You are required to pay the full amount mentioned in the confirmation at the time of delivery.

3. Delivery and Payment

  • Payment upon Delivery: Cash payment is expected at the time of receiving the goods. Please ensure someone is available to make the payment on your behalf if you’re not present.

4. Delivery Charges

  • Delivery charges may apply depending on your delivery address. These charges will be calculated at checkout and included in the total amount due.
  • The delivery charges are subject to change based on location, size, and weight of the order.

5. Invoice and Receipt

  • You will receive an invoice and a receipt for your payment at the time of delivery. The receipt will include details of the products purchased and the total amount paid.

6. Order Cancellation

  • Orders can be canceled before they are dispatched. Once the order is on the way, cancellations are not possible.
  • In the event you refuse to accept the delivery or cannot make the payment, the order will be canceled.

7. Refund Policy

  • As we process payments only via Cash on Delivery, refunds may be applicable in cases of product defects or delivery issues.
  • For returns or exchanges, please refer to our Return and Exchange Policy. We will guide you through the process if your situation qualifies.

8. Contact Us

If you have any queries or need further assistance regarding payments, feel free to reach out to us:

  • Phone: +918448048449
  • Email: support@cablezap.com
  • Address: Piller No P-69 Nangali Metro Station, Najafgarh Road, New Delhi – 110043